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We are Your Healthcare Solutions Partner

WELCOME NOTE!

It is a great pleasure and privilege to have you as a patient at West End Clinic. Our main aim is to make your hospital stay as comfortable and as pleasant as possible, as well as provide quality patient care, which will enhance and speed up your recovery from surgery or treatment you are to undergo.

Our clinic strategy
The clinic is is guided by these values
Our Vision
A first class health care services provider
Our Mission
Our mission is to provide affordable high quality health care services
Core Values
Teamwork, Confidentiality, Accountability, Open communication,
About Us

Who are we?

West End Clinic was envisaged as a one-stop destination for clients seeking healthcare solutions. The Clinic opened its doors in June 1996, under the ownership of West End Medicare (Private) Limited, a wholly indigenous entity registered in terms of Zimbabwe Companies Act (Chapter 190) in 1995.  The company comprised a group of doctors as majority shareholders (65% of total shares), and the then Southampton Assurance Company (35%).  Over time, Southampton Assurance was bought out by the doctors. In 2020, a new company, West End Clinic (Private) Limited, acquired the business under a new shareholding structure that envisages introduction of new doctors as shareholders.

Since 1996, the Clinic has sublet consulting rooms to more than 14 doctors within the building. The doctors, in turn, provide services that include, but are not limited to, family medicine, general internal medicine, general surgery and surgical specialities (of ENT, ophthalmology, obstetrics and gynaecology, orthopaedics, urology, neurosurgery and interventional radiology). These services were supported by comprehensive laboratory, radiology services and pharmacy. These various business units operate independently, but it is envisaged that they provide an efficient and integrated service under one roof.

On the ground floor is housed the day care medical and surgical facility, comprising 24-bedded wards for pre- and post-operative care. This was owned and operated by West End Medicare, and now by West End Clinic. There are three operating theatres that are fully equipped for day care procedures. The theatres boast of state of the art equipment, reflecting the adoption of a recapitalization program that keeps up with the evolving technologies.

The day care facility at the clinic, which mainly offers day care medical and surgical procedures, was a pioneering endeavour at inception and has prevailed despite the socio-economic difficulties that have been experienced in the country.

Operating theaters

There are three operating theatres that are fully equipped for day care procedures.

Promotional Products

We offer customized promotional products to enhance brand visibility, including branded apparel, office supplies, and corporate gifts.

Advanced Wound Care

Our wound care management unit is part of the company’s service expansion programme.

SUPPLIERS
The company mainly deals with suppliers of surgical and medical consumables and equipment. Major suppliers include: New Avakash, Mysticon, Shreesai, PCD, Mukos Marketing, BOC and Varichem (Pvt) Ltd just to mention a few. Generally suppliers are on a 30 day credit arrangement.
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About Us

OPERATIONAL MANAGEMENT TEAM

The day-to-day affairs of the organization are run by a well experienced team comprising of the following:

Clinic Manager: He holds an MBA (ZOU), a Postgraduate Diploma in Health Services Management (Harare Polytechnic), and a BSc Hons in Politics and Administration (U.Z). With the clinic since 2001, he previously served as a Health Services Administrator in the Ministry of Health at district, provincial, and head office levels from 1996.

Pharaoh Makarudze

Clinic Manager: He holds an MBA (ZOU), a Postgraduate Diploma in Health Services Management (Harare Polytechnic), and a BSc Hons in Politics and Administration (U.Z). With the clinic since 2001, he previously served as a Health Services Administrator in the Ministry of Health at district, provincial, and head office levels from 1996.
Accountant: Mr. D. Zivengwa joined the clinic in March 2025. He holds a Master’s in Professional Accounting and Corporate Governance, a BCom Accounting Honours (UZ), and is a Chartered Governance and Accounting Institute graduate. Currently pursuing ACCA, he brings over 15 years of accounting experience, including a decade as Accountant at Amtec Motors.

4. David Zivengwa

Accountant: Mr. D. Zivengwa joined the clinic in March 2025. He holds a Master’s in Professional Accounting and Corporate Governance, a BCom Accounting Honours (UZ), and is a Chartered Governance and Accounting Institute graduate. Currently pursuing ACCA, he brings over 15 years of accounting experience, including a decade as Accountant at Amtec Motors.
Clinic Matron: She joined West End Clinic in 2010 as a Theatre Nurse after serving in the Ministry of Health. Promoted to Theatre Sister-in-Charge in 2021 and Clinic Matron in 2023, she holds diplomas in Operating Theatre Nursing and General Nursing from Parirenyatwa Group of Hospitals. She brings a wealth of clinical and leadership experience to her role, ensuring high standards of patient care.

Fadzanayi Chiwanga.

Clinic Matron: She joined West End Clinic in 2010 as a Theatre Nurse after serving in the Ministry of Health. Promoted to Theatre Sister-in-Charge in 2021 and Clinic Matron in 2023, she holds diplomas in Operating Theatre Nursing and General Nursing from Parirenyatwa Group of Hospitals. She brings a wealth of clinical and leadership experience to her role, ensuring high standards of patient care.
Sister-In-Charge – Wards: She is the Sister-In-Charge for the Wards and worked in government hospitals for 6 years before joining the clinic in 2000. She holds a Diploma in General Nursing, and certificates in Family Planning and Advanced Accident and Emergency Care. She is known for her strong clinical skills and dedication to patient-centered care.

Evangelista Gwari.

Sister-In-Charge – Wards: She is the Sister-In-Charge for the Wards and worked in government hospitals for 6 years before joining the clinic in 2000. She holds a Diploma in General Nursing, and certificates in Family Planning and Advanced Accident and Emergency Care. She is known for her strong clinical skills and dedication to patient-centered care.